Terms of Service
Last Updated: March 6, 2026
This website is operated by Castaway Bed. Throughout the site, the terms “we”, “us” and “our” refer to Castaway Bed. Castaway Bed offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).
If you do not agree to these Terms, you may not access the website or use any services.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence.
You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms may result in termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.
Credit card information is always encrypted during transfer over secure payment networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.
3. Accuracy of Information
We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all information on the site is completely accurate, complete, or current.
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.
4. Product Availability and Pricing
All products are subject to availability.
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product or service without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
5. Orders and Order Acceptance
Placing an order through our website does not guarantee acceptance of that order.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases involving:
• Suspected fraud
• Unauthorized payment methods
• Pricing errors
• Product availability limitations
If your order is cancelled after payment has been processed, a refund will be issued to the original payment method.
6. Payment and Financing
Payments may be processed through third-party payment providers including, but not limited to:
• Shopify Payments
• Stripe
• PayPal
• Klarna
• Other financing or payment providers that may be offered in the future
If you choose to use a financing option, your financing agreement is between you and the financing provider. Castaway Bed is not responsible for decisions made by financing providers, including approval, denial, interest rates, or repayment terms.
7. Shipping and Delivery
Due to the size and nature of our products, orders may be delivered via freight carriers or white-glove delivery partners.
Delivery timelines are estimates and may vary due to factors outside our control, including logistics delays, weather, or regional availability.
Customers may be required to coordinate delivery scheduling directly with the delivery provider.
8. White-Glove Delivery Services
In some cases, we may offer white-glove delivery services through third-party logistics partners.
These services may include delivery, room placement, or assembly depending on the service level offered.
White-glove delivery providers operate independently. Castaway Bed is not responsible for the actions, scheduling, or conduct of third-party delivery personnel.
9. Product Use and Installation
Customers are responsible for ensuring that the installation location and environment are suitable for the product.
Improper installation, modification, or misuse of the product may void warranties or create safety risks.
Customers should follow all provided product instructions and safety guidelines.
10. Returns, Refunds, and Warranty
Returns, refunds, and warranty coverage are governed by our separate policies, which are incorporated into these Terms by reference.
Customers should review the applicable policy pages available on the website.
11. Intellectual Property
All content on this website, including but not limited to:
• Product designs
• Text
• Graphics
• Logos
• Images
• Videos
• Software
is the property of Castaway Bed or its licensors and is protected by intellectual property laws.
The Castaway Bed product design may be subject to patent protection or pending patent applications. Unauthorized reproduction or imitation of the product design may violate intellectual property laws.
12. Limitation of Liability
To the fullest extent permitted by law, Castaway Bed shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our products or website.
Our total liability for any claim related to the purchase of a product shall not exceed the amount paid for that product.
13. Disclaimer of Warranties
We do not guarantee that the use of our service will be uninterrupted, timely, secure, or error-free.
Products and services are provided “as is” and “as available” unless otherwise stated in a written warranty policy.
14. Third-Party Services
Certain services available via our website may include materials or services from third parties.
We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not warrant or assume liability for any third-party services.
15. Fraud Prevention
We reserve the right to cancel orders or limit purchases where we believe fraudulent or suspicious activity may be occurring.
Additional identity verification may be required before certain orders are processed.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of New Jersey, United States.
17. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Changes will be effective immediately upon posting on this page.
Your continued use of the website following any updates constitutes acceptance of those changes.
18. Contact Information
Questions about the Terms of Service should be sent to:
